Yesterday I tried to make a June reservation for a group of 15 at Red Hat on the River in Irvington. And I got completely shot down. The woman on the phone told me Thursdays are a busy time for the restaurant and 15 people at 7:30 pm would “bring the kitchen to a halt.” Really? 15 people are going to overwhelm a restaurant kitchen? What if five groups of 3 happened to show up— would they be asked to stagger their orders? I wasn’t buying it and got annoyed by the woman’s unhelpful attitude. “How about a Tuesday?” I asked. Nope. She said my only options were a reservation for 5 pm, 9:30 pm, or a Monday. No thanks. I told her I would keep looking and hung up.
What do you think about Red Hat’s policy? Have you had good experiences there?
May 23rd, 2008 at 11:55 am
Maybe you’re just not good enough for Irvington. Its stock went up when I moved to town
Can you go eat at a restaurant poor people like me can afford? Besides Burger King…that burger looked nasty!
June 3rd, 2008 at 5:01 pm
went to Red Hat with another meet up a few months ago. We totally agree on the attitude. The manager think he is the bomb. Too bad, it would be a such a nice place in the warmer months.